Our services

Four ways we help

Most people need more than one of these, and that's normal. You can start anywhere and we'll help you connect the rest.

Choose a starting point

Support for wherever you are right now

Every service starts the same way: a conversation with an advocate who learns your situation once and stays with it.

How it works

Three steps to get started

None of them are complicated.

  1. We start with a conversation

    Tell us what's going on in your own words. There's no form to fill out first and nothing you need to prepare.

  2. We map out what's available to you

    Your advocate explains your coverage, your benefits, and your options side by side, so you can see the whole picture in one place.

  3. We stay in touch

    Things change: your health, your plan, your work. Your care team checks in and picks up right where you left off.

Start a conversation
Illustration of an advocate walking alongside a member, pointing out what comes next on their path
Common questions

Straight answers

No fine print. Still wondering about something? Call us and ask. There's no obligation and no script.

(888) 555-0142
Are you an insurance company?

No. Advalign Health is a health and benefits advocacy organization.

We help you understand and use the coverage and benefits you have. We are not the ones issuing the plan.

What does it cost to talk with an advocate?

Many of our services are provided at no cost to you through your health plan, benefits, or referral program.

We'll explain everything upfront before you make any decisions.

Do I have to switch doctors?

No. We work alongside the doctors and specialists you already see.

If you would like help finding someone new, we can do that too, but nothing changes unless you want it to.

Can a family member speak with you on my behalf?

Yes, with your permission.

Many of our members have a spouse, adult child, or caregiver on the call, and we are glad to include them.

How do you protect my health information?

We treat your information as confidential and only share it with people you have authorized.

You can ask your advocate at any time who has access to your information and why.

Talk it through with someone who knows the system

Your first conversation is free, and there's nothing you need to prepare.